• Ron T.
    September 25, 2017 at 1:18 pm

    OK.. I didn’t use them for repair services based on a 30 second phone call which told me these guys are either 1) shady or 2) stupid.

    So I call up and ask, “do you guys repair the control board for older model Maytag gas ovens?” guy with strong Russian accent tells me, “we do not repair control board, we repair oven.” LOL since when was the control board not a part of the oven? what a joke.

  • Roni S.
    October 19, 2017 at 1:23 pm

    After spending 6 months researching and searching for a replacement handle for my aging refrigerator, I contacted several appliance repair shops reviewed on Yelp. Oleg was the only one who assured me he could get the parts and do the repair. I am still in disbelief that he found these parts. I am sure he’s the only one in the entire country who could do this – and was willing to put in the time and effort to accomplish this goal. Even after he received the wrong part, he persisted until he succeeded. You can’t find a better service person (though I had to follow up with him several times and had a couple of appts. before he actually showed up to do the job. WELL WORTH THE WAIT!)

  • Nancy B.
    December 20, 2020 at 1:22 pm

    My 5-year-old oven needed repair, so I called these neighborhood guys after the Fisher and Paykel customer service was dismal. I guess Fisher and Paykel ovens are complicated (?), because it took several visits to diagnose and repair, not to mention the wait for parts. Though it took longer than I anticipated, in the end, the oven was fixed. Eugene was very pleasant, and Oleg was responsive to my concerns as the process unfolded.

  • Scott B.
    January 10, 2022 at 1:21 pm

    Quick response fair service fee and policy and flexible scheduling. Will update after service provided.

  • Ferris
    June 20, 2022 at 1:20 pm

    I called American Home Shield (AHS – my home warranty insurance company). My refrigerator and dishwasher were leaking water (dishwasher door had issues too). AHS assigned case to AAA.

    AAA came, technician seemed clueless. He left the house in 5 min saying he will need to request part approval from the insurance cmpany. He was not even able to open the appliances to diagnose the problem.

    He never mentioned when he’d call me back, or if he would, or AHS would, etc. Also, he did not give me a sense of whether this will take 1-2 days or 1-2 months.

    For the diswasher problem, he blamed water leakage on me putting pans upside down. I’ve been doing that for years, never a problem!

  • svetlana maslenko
    October 12, 2022 at 1:11 pm

    Had Alex from AAA appliance come take a look at my Thermador oven that has been acting up. Quick to show up on his scheduled appointment and was able to diagnose the issue within 5 minutes. The best part was he had all the parts needed to do this repair with him!!!. He was able to fix my bake function within the hour and offered me a really reasonable price.

  • Jon R.
    September 29, 2023 at 1:18 pm

    Replaced parts that were good. Charged to replace parts that they didn’t actually replace. Won’t engage to discuss the situation. Avoid these guys. They are not honest.

  • Erika Weidner
    November 11, 2023 at 12:47 pm

    I clearly stated I have a Bosch dishwasher and stated the error number. The gentleman who came to my home had no clue what he was doing. He admitted to not really working on Bosch. The whole experience was bizarre. He kept trying to drain the machine and kept pushing the reset button. After he left the delicate digital panel no longer worked either. I asked him to leave. He’s very old school and used to “working under the hood”. Do not call if you have high end appliances.

  • Helena Wang
    November 22, 2023 at 12:58 pm

    Initial call for a dishwasher and broiler repair was very reasonable and professional, including the diagnosis fee. But when the service technician showed up, he was very rude to my roommates, refused to even look at the dishwasher because we had disassembled the door panel to figure out what was wrong and not reassembled it??? and to top it off, spoke no English, meaning all communication on pricing for the quote was done after he called his manager and handed his phone to us. No explanation of what the diagnosis was, just a quote for parts and services. We will not be choosing this shop.

    Edit: The owner of the company called promptly after this review and apologized; the technician was new and had previous issues with his behavior. He also waived the diagnosis fee. While I appreciate the context and trying to help older people keep jobs, there is a minimum standard of quality that all employees should be able to maintain if customers are to trust a compan

  • Ted Tabacco
    December 27, 2023 at 1:33 pm

    AAA bailed me put in a pinch when they replaced my dishwasher. They worked with one of their awesome technicians (Alex) to work out an additional slot for Saturday morning allowing us to solve our problem in time for the arrival of guests.

    Would recommend to anyone. Big thanks to Mike & Alex @ AAA!

  • S Durkin
    December 27, 2023 at 1:37 pm

    Call them!! Very fast at everything they do – answered my call, came to my house within the hour, fixed my Dynasty oven in an hour, and did it all for an affordable price! I’m sure the appointment time changes based on their schedule, but I think their efficiency gives them the time schedule to service your appliance quickly.

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We are the Appliance Repair Company serving San Francisco and Bay Area. Our professional technicians and staff at AAA Appliance Repair are ready to help fix problems with your appliances. At AAA Appliance Repair, we always make sure that all our technicians are equipped with the right skills to repair any type and brand of appliances you have at home or office. We ensure that your appliances will be restored back to its former glory. We have been in this business for many years and have built a strong reputation with our excellent customer service. We don't bill for unnecessary services and our pricing are transparent and fair. We hope you consider us when it is time to fix your appliances.

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