• Rebecca Watts
    December 31, 2023 at 11:23 am

    Their advertising is false. They are NOT BBB accredited. They say they are a 7 day repair shop but they aren’t. The owner Lazar lied to me saying he would come over the next day on a Sunday then never showed up. When I called he yelled at me and said “we don’t work on Sunday”! This is a shady company and I would avoid them. Beware!
    Also I’m just waiting for him to answer this review with excuses and denials, all lies. He has received many many one star reviews and he has answered every one of them with ridiculous excuses. Again, BEWARE!

  • Brady Oliver
    December 31, 2023 at 11:28 am

    Called in for information about a repair, was cut off several times by the guy who answered and generally met with a rude demeanor from them. Call at your own risk.

  • Toly Marcell Diana
    December 31, 2023 at 11:38 am

    I tried to schedule a service for my washer online and never got a confirmation. When I call to confirm the appointment the just said they didn’t have it and have to wait 2 days for an appoinment. If you have no more options, don’t book online and just call them with the hope they will show up.

  • Linda Burns
    December 31, 2023 at 2:36 pm

    Service: Refrigerator/freezer repair
    Lazar came to my home and told me my waterline was kinked to my ice maker. He unkinked the line, charged me $65 and left. I called the next day and still had no ice and he told me to get the serial number and he would replace the whole unit never telling me how much it would cost. I would not recommend this company.

  • Robert Watts
    December 31, 2023 at 2:37 pm

    Critical: Professionalism, Punctuality, Responsiveness
    This business is misrepresenting themselves. Lazar, the owner is dishonest. He told us he would come over on a Sunday but didn’t show up. When he was contacted, he said “we don’t work on Sundays”! I do not recommend this company.

  • Thomas Wolfe
    December 31, 2023 at 2:38 pm

    Services: Dryer repair, Oven repair
    Critical: Professionalism, Responsiveness
    Don’t know what happened with these guys – used them in the past and was very happy with service. This time, engaged them for an oven repair via their web contact from and never heard back. Figured they missed the message, so instead just scheduled a service appointment via their website. Received a confirmation for that appointment – but even after waiting an extra two hours, they never showed up or even called.

  • Christopher Rizzie
    December 31, 2023 at 2:42 pm

    My wife scheduled an appointment online Friday evening and followed up with a phone call Saturday morning. Our appointment was confirmed for Sunday morning 10 am (2 hour window either way). 1230 Sunday we called about our appointment only to be told they do not service our zip code. The “owner” told me there was no appointment scheduled and they do not service our area – even after we forwarded him the email confirming our appointment… We should have received some sort of notice or cancellation. Unprofessional in my opinion.

  • Ericka Fenwick
    December 31, 2023 at 2:53 pm

    Needless to say, NO 5 star rating from this frustrated customer.

  • Bradley Klanderman
    December 31, 2023 at 2:56 pm

    Critical: Professionalism, Quality, Value
    Website advertised a rate of $35, and service charged $55 without warning us in advance that we were “outside of their service area.” Repairman showed up with muddy boots and tracked mud all over the house. Website also advertised a first responder discount, which was also not applied because it only applies to labor (and not service calls).

    Repairman provided no expertise that a quick Google search couldn’t have supplied.
    Service: Refrigerator/freezer repair

  • Barbara Salazar
    December 31, 2023 at 2:57 pm

    Critical: Quality
    Burned the mother board in the dryer. Didn’t bother to unplug the dryer before touching wires
    Service: Dryer repair

  • Josh W
    December 31, 2023 at 4:06 pm

    Service: Refrigerator repair
    Critical: Value
    The guy was there for 2 minutes, said my compressor was bad without doing any checks other than looking and listening. Told me to call LG because he would charge me $1500 to replace it. Still wanted $35, so I paid it just to get him out of my house. I work as a CNC repair technician and I have a standard set of tools I use, and when this guy showed up with a single multimeter and a few random screwdrivers in his bag I knew it wasn’t going to end well. From the pics on their website it looks like they can handle ice maker repairs and installation of new appliances. I wouldn’t waste your time with this company.

  • Helen Wilfong
    December 31, 2023 at 4:15 pm

    Yurt called and let us know when he would be arriving. He was very polite and professional! Our washer needed a pump motor.Yuri called to locate a pump motor,he left to get it and was gone about 15 minutes. He connected in 10 minutes & had it running perfectly! We recommend 7 Day Appliance Repair highly!

  • Andrea Rickard
    December 31, 2023 at 4:23 pm

    OMG! THE best experience EVER! Saturday morning and water is leaking onto kitchen floor. After I figured out that it’s coming from the fridge, I called them and he was here within 30 minutes and had the leaking supply line repaired within 10 minutes. I’ll never call a different appliance repair outfit!

  • Bradley Klanderman
    December 31, 2023 at 4:25 pm

    Service: Refrigerator/freezer repair
    Critical: Professionalism, Quality, Value
    Website advertised a rate of $35, and service charged $55 without warning us in advance that we were “outside of their service area.” Repairman showed up with muddy boots and tracked mud all over the house. Website also advertised a first responder discount, which was also not applied because it only applies to labor (and not service calls).

    Repairman provided no expertise that a quick Google search couldn’t have supplied.

  • Barbara Salazar
    December 31, 2023 at 4:27 pm

    Service: Dryer repair
    Critical: Quality
    Burned the mother board in the dryer. Didn’t bother to unplug the dryer before touching wires

  • Travis
    December 31, 2023 at 4:32 pm

    Critical: Professionalism
    Booked an appointment online, received a confirmation email, no one showed up. Called and they don’t service LG. Wasted a day with a broken refrigerator expecting a service visit.

  • Bobby Gouge
    December 31, 2023 at 4:33 pm

    Service: Refrigerator repair
    Critical: Responsiveness
    Came out and looked at my slow water dispenser. Ordered parts and came out to install. Replaced a part which didn’t fix anything. Indicated he would order correct parts. 4 months later have not heard back from them.

  • wayneb
    December 31, 2023 at 4:36 pm

    Asked me to text the address which I did and he responded, then didn’t show. When I called the same number (from the text) the same voice answered and denied I had texted him. What a waste of time.

  • Lorna Kitchen
    December 31, 2023 at 4:45 pm

    Positive: Professionalism, Punctuality, Responsiveness

    Yuri was awesome. Was prompt and was able to get our refrigerator repaired the same day. Did routine cleaning and cost was reasonable. Will use 7 Day Appliance repair again.

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Description

"We are a small family owned business that provides factory certified appliance repair service to fellow Tucsonans at an affordable rate. We offer same day repair service on all major household appliances foreign and domestic. All of our technicians have over 7 years of experience. Passed background, drug tests. And are responsible reliable and knowledgeable in their field. We strive for customer satisfaction,wanting to become your go to appliance repair service we will address your problems with patience, determination and perseverance unlike any appliance repair company before. Licensed, Bonded, and Insured. Onsite services not available."

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